Operational Excellence Partner III

September 2, 2026
Application ends: November 30, 2026

Job Description

REQUIREMENTS

Education: Bachelor’s degree required, preferably in Quality Management, Business Administration, Operations Management, or a related field.

Experience: 3-5 years of progressive experience in process improvement, operational excellence, or continuous improvement roles.

  • Experience applying continuous improvement tools and methodologies, including standard work, process mapping, A3 problem solving, 5S, root cause analysis, and data-driven performance measurement.
  • Experience applying Lean and/or Six Sigma principles to improve processes, quality, efficiency, and business outcomes.
  • Ability to identify process improvement opportunities, analyze root causes, and implement sustainable solutions using structured problem-solving techniques.
  • Lean and/or Six Sigma certification preferred.
  • Experience in group insurance, financial services, or a similar industry preferred.
  • Proven ability to partner with and consult operational leaders and business stakeholders preferred.
  • Familiarity with Agile frameworks and change management principles preferred.

RESPONSIBILITES

  • Facilitate training and coaching on continuous improvement methodologies, tools, and best practices to build organizational capability and foster a culture of operational excellence.
  • Identify, analyze, and implement opportunities to improve efficiency, quality, and operational results through process mapping, root cause analysis, data analysis, and structured problem-solving techniques.
  • Partner with leaders to establish key performance metrics, enhance visual management systems, and strengthen routines such as huddles, leader standard work, and performance reviews.
  • Work closely with business partners and support teams to share best practices, solve complex problems, standardize processes, and drive continuous improvement initiatives that support organizational goals.

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