Data and Evaluation Manager

Job Description

REQUIREMENTS

• Bachelor’s degree
• 3+ years of relevant experience in data management, analytics, evaluation, or a related field.
• Advanced Excel skills, including complex formulas, pivot tables, data validation, and cleaning and analyzing large datasets.
• Experience wrangling large, messy, or inconsistent datasets into clean, reliable, analysis-ready form.
• Experience with database design, data cleaning, quality assurance, and data-governance practices.
• Proficiency in Tableau and Looker Studio for building and maintaining reports and dashboards.
• Experience designing clear, effective data visualizations for technical and non-technical audiences.
• Experience taking over and improving existing data systems and processes rather than only building new systems.
• Experience designing and analyzing surveys and other approaches to quantitative and qualitative data collection.
• Experience analyzing program or organizational outcomes using appropriate quantitative methods and understanding the strengths and limitations of different analytical approaches.
• Strong analytical and quantitative skills and comfort working with large quantities of data.
• Excellent written and verbal communication skills, including the ability to explain technical findings and facilitate meaningful discussions about data with non-technical audiences.
• Demonstrated ability to work independently, manage competing priorities, and operate effectively in an environment with ambiguity and change.

Preferred

• Experience with Salesforce or a similar enterprise-level CRM or data-management system.
• Experience with an analytical or statistical tool and/or APIs.
• Experience working in education or the nonprofit sector.

RESPONSIBILITES

Data Management, Integrity, and Governance

• Own the integrity, governance, and usability of our client’s organizational data, including student and program data, outcomes, and other organizational reporting data.
• Take ownership of existing data systems and processes and continuously improve them, addressing inefficiencies, inconsistencies, gaps, and usability issues.
• Wrangle large, sometimes messy datasets into clean, reliable, analysis-ready data.
• Establish and maintain data governance practices, including data definitions, naming conventions, validation checks, access controls, documentation, and quality assurance processes.
• Proactively investigate and resolve data anomalies, discrepancies, and broken processes before they affect internal or external reporting.
• Develop and maintain standard operating procedures for data collection, entry, quality assurance, and reporting workflows.
• Manage core metrics and longitudinal data to ensure historical tracking is accurate, consistent, and up to date.
• Partner with the Director of Operations and Insights on our client’s underlying data systems, integrations, and technical infrastructure.
• Collaborate closely with Operations and Legal on district-, school-, and partner-level data-sharing agreements and collection processes to ensure compliance with applicable local, state, and federal requirements.
• Manage relationships with external data and software vendors as needed.

Analysis, Evaluation, and Insights

• Conduct ongoing analysis of student outcomes, program performance, implementation, and other key organizational metrics.
• Translate ambiguous questions into clear analytical approaches, identify the appropriate data and methods, conduct the analysis, and communicate findings and limitations.
• Support evaluation of our client’s programs, pilots, and new initiatives by helping establish appropriate measures, data-collection approaches, and methods for assessing results.
• Design and analyze surveys and other quantitative and qualitative data collection efforts, including interviews, focus groups, and observations, as needed.
• Apply appropriate quantitative methods to understand program outcomes and trends, including understanding the appropriate use and limitations of statistical methods.
• Partner with program and organizational leaders to identify meaningful patterns, trends, risks, and opportunities in the data and translate findings into actionable insights.
• Support organizational learning by helping teams use data to understand what’s working, what isn’t, and where further investigation is needed.

Reporting and Data Visualization

• Build and maintain reports and dashboards in Tableau and Looker Studio for leadership, program staff, funders, Board members, and external partners.
• Bring a strong point of view about data clarity and usability, designing reports and dashboards that are accurate, intuitive, and easy to act on.
• Oversee partner-level reporting processes and develop tools and templates that enable staff to consistently analyze and communicate results.
• Prepare reports and presentations using quantitative and qualitative data that make complex topics and findings understandable to technical and non-technical audiences.
• Provide analysis and reporting that supports funder, grant, Board, and other external reporting needs.
• Partner with program and development staff to understand what data they need, why they need it, and how to make reporting more useful.

Organizational Data Practice

• Serve as our client’s primary internal resource for data management, analysis, reporting, and visualization.
• Partner across the organization to establish annual data priorities and ensure data systems and reporting support organizational needs.
• Train and support colleagues who interact with data systems and reporting tools day-to-day.
• Develop documentation, tools, and practices that make data understandable and accessible to others rather than dependent on one person’s institutional knowledge.
• Facilitate data reviews that help teams move from information to decisions and action.
• Promote strong organizational practices around data quality, interpretation, reflection, and evidence-based decision-making.

Are you interested in this position?

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