Revenue Cycle Authorization Specialist
Job Description
REQUIREMENTS
- Minimum 2 years of experience in a healthcare or medical office setting, with at least 1 year in prior authorization or patient access roles
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Proficient in Microsoft Outlook
- Experience and ability to navigate practice EHR PM systems (Nextech, Nextgen, a plus)
Knowledge, Skills, Abilities
- Demonstrated knowledge of retina-specific therapies and intravitreal drugs
- Strong familiarity with copay assistance programs and manufacturer support portals
- Proficient in navigating insurance portals and EMR systems
- Excellent communication skills—both written and verbal
- Strong attention to detail, organizational, and problem-solving skills
- Outstanding poise in a fast-paced business environment
- Ability to work both independently and in a team setting
RESPONSIBILITES
- Coordinate prior authorizations for intravitreal drugs across commercial and government payers
- Navigate payer websites and portals to submit and track authorization requests efficiently and accurately
- Work directly with our retinal practices to ensure timely drug access and treatment continuity
- Maintain up-to-date knowledge of payer-specific requirements and documentation standards
- Utilize drug manufacturer portals to initiate benefits investigations and access copay support resources
- Track and document all authorization activity within the EMR and/or billing system in compliance with HIPAA and organizational standards
- Maintain compliance with HIPAA and all other relevant healthcare regulations.
- Work collaboratively with other Revenue Cycle Operations sub-departments
- Monitor expiration dates of authorizations and proactively renew or extend as needed
- Participate in training sessions and stay informed of changes in payer guidelines or drug access programs
- Any other project as determined by the Manager of Clinical Pathways.
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