Customer Service Representative

Job Description

REQUIREMENTS

• Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)
• Positive attitude and excellent communication skills
• Team player with willingness to learn and grow
• Basic computer and typing skills
• 1+ year experience in call center customer service environment (preferred)
• Willing to work 10:30 am – 7pm Mountain time

RESPONSIBILITIES

• Take inbound and outbound calls from members of our clients’ gyms
• Respond to customer questions in accurate and timely manner following established policies
• Explain options regarding upgrading, downgrading, or canceling memberships
• Update billing and personal information per customer request
• Document customer interaction with our in-house software

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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