Trust Execution Document Coordinator
Job Description
REQUIREMENTS
- Meticulous attention to detail; you catch small errors before they go out the door
- Hands-on experience with DocuSign or a similar e-signature platform (strongly preferred)
- A strong, proactive communicator who keeps clients moving and the team informed
- Reliable, self-directed, and consistent
- Comfortable with email, Google Workspace, CRMs, and cloud document management
- Professional, discreet, and trustworthy with confidential information
- Experience in estate planning, legal, financial services, title/escrow, or document processing is a plus
- Available during core U.S. business hours; schedule flexible within part-time hours
RESPONSIBILITIES
- Prepare and send trust documents to clients for electronic signature using DocuSign
- Set up each document accurately: correct signer information, fields, and signing order
- Confirm signer details from the correct, approved source every time
- Keep document types cleanly organized and never mixed
- Track outstanding signatures and follow up on a set schedule so nothing sits
- Verify each completed document is signed correctly and complete before marking it done
- Keep our CRM updated and communicate signing progress clearly to the team
- Handle confidential client information with care and professionalism
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