Customer Support Specialist

Job Description

REQUIREMENTS

• Prior customer service experience
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable using computer systems, email, and web-based tools
• Ability to work independently in a remote environment

Preferred Experience

• Travel, hospitality, or client services experience
• Familiarity with booking or reservation systems
• Sales or upselling experience

RESPONSIBILITIES

• Respond to client inquiries by phone, email, and online messages
• Assist with travel-related questions, bookings, and itinerary updates
• Provide clear, professional support and resolve issues when needed
• Maintain accurate client records and communication notes
• Follow up with clients before and after travel as needed

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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