Remote Licensed Medicare Agent

Job Description

REQUIREMENTS

• Valid state license to sell Medicare insurance plans; active license required.
• 4 additional non-resident states.
• Proven experience in outside sales, retail sales, or telemarketing within the insurance or benefits administration sectors.
• Strong negotiation skills coupled with excellent communication abilities to build trust and rapport with clients.
• Multilingual or bilingual proficiency is highly desirable to serve diverse customer bases effectively.
• Demonstrated analysis skills for assessing client needs and recommending appropriate coverage options.
• Familiarity with sales administration tools and CRM systems for tracking leads and managing customer information.
• Knowledge of HIPAA regulations to ensure compliance during all client interactions.

RESPONSIBILITIES

• Engage with prospective clients through outbound telemarketing and outside sales efforts to promote Medicare plans.
• Conduct detailed analysis of client needs to recommend suitable insurance options, emphasizing benefits administration and coverage details.
• Negotiate plan terms and pricing with clients, ensuring mutual satisfaction and compliance with industry regulations.
• Provide exceptional customer service by answering inquiries, explaining plan features, and guiding clients through enrollment processes.
• Maintain accurate sales administration records, including client interactions, policy details, and follow-up activities.
• Stay current on HIPAA regulations to protect client privacy during all communications and transactions.
• Collaborate with marketing teams to develop outreach strategies that increase awareness of available Medicare solutions across diverse communities, including multilingual markets.

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