IT/Network Engineer

Job Description

REQUIREMENTS

• 2+ years of experience as an IT Engineer, Network Engineer, or in a similar technical support role.
• Strong understanding of networking concepts and protocols, including TCP/IP, VLAN, DNS, DHCP, VPN, and routing/switching technologies.
• Hands-on experience with network security, firewall management, and troubleshooting complex connectivity issues.
• Familiarity with enterprise-grade networking equipment and wireless technologies.
• Ability to analyze technical problems, identify root causes, and implement effective solutions in a timely manner.
• A positive, confident, and proactive approach with strong problem-solving abilities.
• Good communication and interpersonal skills with the ability to work effectively in a team environment.
• Ability to manage multiple tasks, prioritize workload, and work under pressure when required.
• Knowledge of cybersecurity best practices and IT infrastructure monitoring tools will be an added

RESPONSIBILITIES

• Administer, maintain, and optimize LAN/WAN infrastructure, including routers, switches, firewalls, and wireless networks to ensure seamless connectivity across the organization.
• Monitor network performance, bandwidth utilization, and system availability while proactively identifying and resolving potential issues.
• Troubleshoot network, connectivity, and hardware/software-related problems to minimize downtime and improve operational efficiency.
• Configure and manage network security solutions, including firewalls, VPNs, intrusion prevention systems, and access control policies to safeguard company data and systems.
• Implement network upgrades, patches, and enhancements to maintain high levels of security, reliability, and performance.
• Provide technical support for enterprise network infrastructure, remote access solutions, and end-user connectivity issues.
• Collaborate with IT teams and vendors to support infrastructure projects, system integrations, and network expansion initiatives.
• Maintain accurate documentation of network configurations, troubleshooting procedures, and security protocols.
• Ensure compliance with organizational IT standards, cybersecurity policies, and best practices.
• Assist in disaster recovery planning, backup solutions, and business continuity initiatives related to network operations.

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