Healthcare Customer Service Representative

Job Description

REQUIREMENTS

• High school diploma
• Fluency in both Spanish and English, with strong verbal and written communication skills.
• Experience working in a healthcare or clinical environments
• Customer service or call center experience preferred
• Comfortable speaking with patients over the phone
• Basic technical troubleshooting skills
• Healthcare/RPM experience is a plus
• Ability to follow detailed technical instructions and maintain accurate documentation.

RESPONSIBILITIES

• Call and provide technical support and training to healthcare staff and patients, with clear communication in both English and Spanish.
• Assemble, configure, and test medical devices according to manufacturer specifications and clinical requirements.
• Perform routine maintenance and quality checks to ensure devices meet safety and performance standards.
• Document setup procedures, maintenance activities, and any issues encountered during device preparation.
• Collaborate with cross-functional teams including engineers, clinical staff, and customer service to resolve technical problems promptly.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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