Remote Legal Receptionist / Billing Coordinator

Job Description

REQUIREMENTS

• Must be able to consistently work 9:00 a.m.–5:00 p.m. Pacific Time.
• Bachelor’s degree.
• Outstanding phone and client communication skills.
• Minimum 2 years of customer service or administrative experience.
• Excellent writing, proofreading, and organizational skills.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Word, Outlook, Adobe, and general computer/file management systems.
• Ability to manage multiple priorities and work independently in a remote environment.
• Experience with Clio, Bill.com, legal billing, or estate planning is a plus.
• Experience using AI tools preferred.

RESPONSIBILITIES

• Answer phone calls and perform client intake with professionalism and empathy.
• Schedule appointments and manage attorney calendars.
• Respond to client inquiries and provide excellent customer service.
• Send and receive invoices and assist with billing-related matters.
• Provide administrative support including data entry, proofreading, document preparation, and email management.
• Maintain organization and accuracy while handling multiple ongoing tasks.
• Utilize computer and office software skills to complete tasks efficiently and independently.

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