Privacy Operations Project Coordinator

Job Description

REQUIREMENTS

• 2 to 5 years of experience in project management, program coordination, or a similar role; this is a mid-level position and is not designed for senior or strategic profiles
• Strong project coordination and organizational skills, with the ability to manage a high volume of vendor contacts and parallel workstreams
• Outstanding written and verbal communication; comfortable with outbound communication, including email, calls, and persistent follow-up
• Proactive mindset: able to identify optimization opportunities and propose alternative solutions when blockers arise
• Detail-oriented, highly organized, and comfortable with regimented, repetitive work
• Able to operate independently and drive work forward in an evolving environment
• Comfort working with engineering teams and translating requirements into actionable backlog items
• Proficiency with JIRA and Asana (similar ticketing or project management tools are acceptable)
• Google Suite proficiency for presentations and progress reporting

RESPONSIBILITIES

• Work through a defined backlog of approximately 1,000 vendors at a target velocity of about 40 vendors per week (roughly one hour of production time per vendor)
• For each vendor, identify the right point of contact and collect three specific pieces of information: the email address where DSR requests should be sent, the lookup table showing which users have been sent to that vendor, and the unique identifier used for processing requests in the vendor’s system
• Reach out to internal points of contact (potentially hundreds across the company) and, where needed, directly to vendors to gather the required information
• Set up meetings, send communications, and persistently follow up to obtain required data on schedule
• Compile and organize the collected information into a clean handoff for engineering, who will perform the technical validation of tables and unique identifiers
• Track progress and report status week over week to the privacy operations lead and broader stakeholders
• Proactively identify optimization opportunities (e.g., process improvements, alternative outreach approaches) and surface them to the project lead
• Partner cross-functionally with Privacy, Legal, Security, Engineering, and vendor-relationship owners to keep the work moving

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