Work Comp Intake Specialist – Bilingual

Job Description

REQUIREMENTS

• 2+ years of experience in patient scheduling, medical front office, or intake coordination (telehealth experience preferred but not required).
• Strong communication skills — both written and verbal — with a professional and empathetic tone.
• Experience handling inbound and outbound calls in a healthcare or customer service setting.
• Ability to multitask in a fast-paced virtual environment.
• Comfortable using EHR systems, scheduling software, and Microsoft Teams.
• Spanish bilingual.

RESPONSIBILITIES

• Monitor and manage the virtual waiting room throughout the shift.
• Assign incoming patients to available or on-call providers based on coverage and specialty.
• Schedule telehealth appointments for patients with available or on-call providers.
• Assist providers with chart management and follow-up documentation as needed.
• Respond to client and patient inquiries via phone and email regarding scheduling, documentation, and general support requests.
• Maintain accurate records of all patient interactions and appointments in the EHR system.
• Communicate effectively with internal teams to ensure timely patient care and client satisfaction.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn