Operations Support Coordinator

Job Description

REQUIREMENTS

• Proven ability to work independently and as part of a team; effectively learning new tasks;
• 1 year of customer service experience;
• Strong attention to detail maintaining high levels of accuracy;
• Research and resolve errors;
• Success in a high volume environments;
• Professional phone demeanor; Vonage experience a plus
• Microsoft Office experience including Outlook, Excel and Word.

RESPONSIBILITIES

• Successfully complete company provided Locate and Invoicing training program and pass all required testing if applicable.
• Track responses via email and input data into company database.
• Interpret job order tickets for accurate location and maintain accuracy of requests.
• Perform other work-related duties as assigned.
• Answer multi-line telephone in a professional manner

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