Lead Change Management Consultant

Job Description

REQUIREMENTS

• You have a strong background in change management.
• You have a proven ability to coordinate multiple workstreams and engage diverse stakeholders in a fast-paced, evolving environment.
• You are analytical, structured, and collaborative, with the confidence to challenge the status quo constructively.

RESPONSIBILITIES

Change strategy & planning

• Lead the change management strategy for a large-scale transformation involving new ways of working, and redesigned processes.
• Develop integrated change, communications, and readiness plans.
• Ensure alignment with the organization’s wider transformation agenda.

Change impact assessment

• Conduct detailed change impact assessments.
• Consolidate insights to inform readiness criteria, communications, and transition planning.

Stakeholder management & change network

• Map and manage stakeholders impacted by the change.
• Establish a Change & Readiness Network to cascade messages and gather feedback.

Communications & engagement

• Design compelling communications that help employees understand the purpose, benefits, and expectations of the new Operating Model.
• Develop leadership messages, program updates, FAQs, and go-live communications in line with Internal Communications team.

Organizational readiness & adoption

• Lead readiness assessments and contribute to go-live criteria across impacted areas.
• Track key indicators (sentiment, understanding, adoption) and escalate risks early.
• Monitor adoption post-go-live and coordinate reinforcement actions to embed new behaviors and processes.

Governance, reporting & risk management

• Represent change in program governance forums, steering committees, and workstream meetings.
• Identify adoption risks/issues and recommend mitigation strategies.
• Track and report progress against change milestones, ensuring alignment with process, technology, and operational readiness timelines.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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