Office Administrator

Job Description

REQUIREMENTS

• You show up on time, every day. Reliability matters.
• You can follow a process and ask questions when something doesn’t make sense.
• You’re professional on the phone and in writing. You represent our company.
• You’re organized and can manage multiple tasks without constant direction.
• You’re comfortable using software (CRM, email, basic spreadsheets).
• You live in or near Gulf Breeze, FL.

RESPONSIBILITIES

• Answer phones and manage incoming customer calls during business hours. Take messages, answer basic scheduling questions, and be the first voice customers hear.
• Process customer payments, set up cards on file, and handle payment follow-ups on invoices. You’ll use our CRM system to track all payments.
• Schedule service appointments on our calendar and send job confirmations to customers via text or email.
• Respond to customer texts and emails about billing, scheduling, and service questions. Keep responses professional and timely.
• Process and send invoices, track payments, and flag overdue accounts.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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