Medical Assistant

Job Description

JOB DETAILS

REQUIREMENTS

• Nationally Certified Medical Assistant (CCMA) — required
• HIPAA certified or training preferred
• Ability to pass a background check and drug screen
• Prior experience in a clinical or patient-facing healthcare role
• Strong phone communication skills with a warm, nurturing, and patient-centered approach
• Highly detail-oriented with strong organizational skills
• Comfortable using EHRs and digital health platforms
• Reliable home workspace with stable internet access

Preferred

• Experience with Remote Patient Monitoring (RPM) or Chronic Care Management (CCM)
• Prior experience working remotely within an EHR system

RESPONSIBILITIES

• Remotely monitor patients enrolled in our client’s AI’s remote monitoring programs
• Review patient data, alerts, and readings within KaiCare AI’s digital platform
• Document patient updates and monitoring notes accurately and compliantly
• Communicate with patients via phone in a clear, calm, and nurturing manner
• Conduct patient check-ins as needed, ensuring they feel supported and understood
• Translate technical or clinical information into easy-to-understand, reassuring language
• Identify and escalate abnormal readings or patient concerns to appropriate clinical teams
• Coordinate virtually with clinic staff to support patient care workflows
• Maintain high attention to detail in data entry, documentation, and reporting

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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