Customer Service Representative

Job Description

JOB DETAILS

REQUIREMENTS

• 2+ years of experience in customer service
• 2+ years of remote work experience
• Previous experience managing high call volume, high client and/or account volume
• Exceptional verbal and written communication skills, especially over the phone
• Strong organizational and multitasking abilities with a results-driven mindset
• Intermediate knowledge of Microsoft Office and CRM platforms
• The ability to handle emotionally sensitive conversations with empathy and professionalism

RESPONSIBILITIES

• Assist with managing client relationships: Regularly communicate with clients, understand their preferences, and provide tailored matchmaking services
• Assist with selecting and presenting high-quality matches that align with client expectations
• Coordinating dates and maintaining ongoing client engagement
• Balancing daily calls and emails to ensure superior client support
• Providing coaching and guidance to clients in their dating journey

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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