Pharmacy Account Executive

Job Overview

JOB DETAILS

REQUIREMENTS

Bachelor’s degree preferred

5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations

Experience with consultative client management methodologies

A self-motivated individual displaying ownership, accountability and responsibility

Operational understanding and competence with PBM business model

Excellent verbal and writing communication skills

Excellent presentation skills in group settings

Technical skills using all Microsoft programs

Ability to travel up to 30% of the time depending on candidate’s location and at times with little or no advance notice

RESPONSIBILITIES

Retain their assigned book of business

Educate and consistently advance the knowledge of pharmacy within the Cigna Medical Sales organization

Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna’s overall value proposition of lowering total health cost

Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and Medical Sales organization initiatives and efforts

Partner with Medical Sales, Underwriting and others as the Pharmacy subject matter expert for pricing, competitive intelligence and pharmacy carve-out defense strategies to retain and grow assigned book of business

Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.

Facilitates service concern resolution meetings with clients and brokers; acts as an escalated issue contact for Pharmacy issues when contacted by the Medical Sales teams.

Actively engages and supports finalist meetings for new and existing business where necessary

Analyzes pharmacy utilization in order to provide clients with consultative solutions as well as manages follow-up questions that may arise.

Develops a clear understanding into clients’ needs, goals and objectives.

Provides pricing, audit, and contract support to our clients and internal medical partners.

Translates pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners

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