Job Overview
JOB DETAILS
REQUIREMENTS
- Telephone Customer Service Experience
- Pleasant speaking voice
- Home computer with Microphone headset and high-speed internet access
- Ability to pass background check
- Enjoy working with the public
- Desire to always exceed expectations
RESPONSIBILITIES
- Accept inbound customer calls, leads, and return customer messages within 24 hours
- Prepare/approve and send job proposals and follow up for scheduling after deposit is received
- Manage daily scheduling of Home Techs
- Schedule home onsite visits for more complicated proposals
- Communicate with customers with scheduling and job updates
- Update social media and company website with referral statements and job photos
- Call back completed jobs for service update and referrals
- Close out the job in all operational/accounting systems
- Send out automated invoice after completion
- Maintain close contact with Owner General Manager, Service Techs, and the Customer
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Aqua Digital Rising
