Job Overview
JOB DETAILS
REQUIREMENTS
- 2-4 years of experience in travel processing, government travel, finance, or related field.
- Working knowledge of the Defense Travel System (DTS).
- Familiarity with Joint Travel Regulations (JTR) and Federal Travel Regulations (FTR).
- Experience with financial reconciliation and voucher processing.
- Strong written and verbal communication skills.
- High attention to detail and ability to manage large transaction volumes.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- High school diploma or equivalent required.
- Bachelor’s degree in business, finance, or related field preferred.
RESPONSIBILITIES
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- Create, review, and process RAT, EDT, PCS, and other official travel authorizations and settlement vouchers in DTS.
- Ensure compliance with JTR, FTR, DoD policies, and DoDEA business rules.
- Validate funding lines, documentation, and entitlement eligibility.
- Provide responsive customer service to DoDEA personnel and dependents via email, phone, and DTS.
- Troubleshoot travel-related issues and guide travelers through required steps to complete authorizations and vouchers.
- Escalate complex cases to the Lead Processor or Program Manager.
- Match airline ticket transactions to Travel Authorization Numbers (TANUMs) in DTS.
- Resolve discrepancies related to currency conversions, insufficient funding, or unmatched transactions.
- Conduct quarterly Dormant Account Reviews (DAR-Q) of approximately 3,000 travel records.
- Submit consolidated reports to ensure audit readiness and regulatory compliance.
- Review weekly PCS transaction reports and perform pre-validation of funding lines.Support financial reconciliation, case responses, and audit inquiries.
- Maintain audit-ready travel documentation in compliance with DFAS and DoD requirements.
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