Student Success Advisor

Job Overview

JOB DETAILS

REQUIREMENTS

• Bachelor’s degree in Education, Counseling, Psychology, or a related field (Master’s degree a plus).
• 3+ years of experience in student advising, coaching, or academic support—ideally in a virtual setting.
• Proven understanding of adolescent development and family dynamics.
• High emotional intelligence, effective listening skills, and a solutions-focused mindset.
• Proficiency in using digital communication tools and learning platforms.
• Cultural aptitude and a commitment to fostering inclusive, equitable experiences for all learners.

RESPONSIBILITIES

• Build supportive relationships with students and their families through regular one-on-one check-ins.
• Help students set academic, personal, and future-focused goals—and hold them accountable to their progress.
• Identify signs of disengagement or distress and intervene with empathy, resources, or referrals as needed.
• Coach students on time management, motivation, study skills, and digital learning habits.
• Foster a sense of belonging by encouraging participation in community events and student life activities.
• Serve as a reliable liaison for parents and caregivers, answering questions and providing timely updates.
• Offer guidance to families on how to support their child’s learning journey in a virtual environment.
• Celebrate student wins with families and help troubleshoot challenges together.
• Support families through the re-enrollment process and encourage ongoing commitment to the school.
• Track and report on student engagement, satisfaction, and retention metrics.
• Communicate regularly with instructors, counselors, and administrators to provide holistic student support.
• Maintain thorough documentation of student interactions, goals, interventions, and outcomes.
• Advocate for students’ needs and help connect them to additional services when appropriate.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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