Job Overview
JOB DETAILS
REQUIREMENTS
- Experience understanding and following policies.
- Experience meeting deadlines and minimum work requirements.
- Experience achieving quality assurance expectations and delivering customer service.
- Accuracy and attention to detail
- Organizational skills
- Strong verbal and written communication
- The ability to work both independently and in a team environment.
- Computer proficiency and experience with Microsoft office products and applications
- Functional knowledge of and adherence to FERPA and ADA regulations
- Thrive in a challenging, fast-paced environment with deadlines and work expectations.
RESPONSIBILITIES
- Answer calls and chat requests inbound to accessibility services.
- Process incoming referrals and cases
- Schedule appointments between specialists and students
- Log and check incoming mail and voice mail.
- Achieve quality assurance standards for accuracy and customer service.
- Assist in the research of assistive technologies and resources.
- Serve as a member of the ADA Committee.
- Inform students and staff of university programs and policies.
- Performs other related duties as assigned.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Ausfintec (CY) Ltd
