Job Overview
JOB DETAILS
REQUIREMENTS
- High school diploma or equivalent
RESPONSIBILITIES
- Designing routes to meet customer experience and financial expectations
- Resource assignment and route communication
- Capacity and market setup review and subsequent action
- Product availability review and communication
- Real time route monitoring and communication
- Connect directly with fulfillment resources to advise, support, and solve situations that arise
- Inbound and outbound customer communication via email, phone and chat to include:
- Job site readiness confirmations
- Reschedule requests
- Escalations and damage claim resolution
- Route progress / impact updates
- Prepare and present business updates on market-level performance
- Produce insights used to drive growth, cost reduction, and over performance management
- Perform root cause analysis by deconstructing customer experiences
- Validate and take action on vendor and customer invoicing
- Complete audits of order details and job completion resulting in improved accuracy and revenue
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#CrossChannelJobs#JobSearch
#CareerOpportunities#HiringNow
#Employment#JobOpenings
#JobSeekers
FacebookLinkedIn
Quick Job application form
Employer : Mandres Investments (UK) Ltd
