Job Overview
JOB DETAILS
REQUIREMENTS
- 1-3 years of industry experience or related customer service experience required.
- Previous administrative experience preferred.
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask.
- The ability to build relationships and coalitions within the community.
- Excellent verbal and written communication skills
- Excellent critical thinking and problem-solving skills
- Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
RESPONSIBILITIES
- Assess the service needs of clients and connect them with the correct location.
- Create and maintain a directory of service providers and resources.
- Create and maintain a database of customers and their needs.
- Assess client issues and provide recommendations to fix problems.
- Ensure each customer is given the necessary services and follow up to fill ongoing service needs.
- Maintain good relationships with service providers and customers to keep customer base.
- Expand the list of resources and providers to ensure there are no gaps in services.
- Answer telephones and respond to email inquiries in the office.
- Perform other job duties as assigned.
- Other duties as assigned.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Anticipate Fintech (HK) Ltd
