Senior Product Manager – Payments (Remote)

Job Overview

JOB DETAILS

REQUIREMENTS

• 5 to 7 years of experience in payments Product Management
• 3 to 5 years supporting payments acceptance products and core payment flows
• 3 to 5 years supporting payments issuing products (including sponsor bank relationships and/or program management developments)
• A proven ability to do both tactical work and set an overall strategy when working on a project—seeing beyond the data to anticipate the next step or question
• Strong technical fluency – you can work from API Definitions, payment specs and collaborate deeply with engineering on architecture and design
• Ability to thrive in a fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through.
• Strong communication skills: ability to translate quantitative details into clear, succinct summaries and recommendations and influence decisions for peers and executive audiences. Must be comfortable communicating at all levels from C-Suite to junior team members.
• You will need to be able to understand the needs of many stakeholders across the organization, along with their user experiences at a high level to prioritize and define your roadmap effectively
• Ability to move from high-level strategy to detailed execution
• Independently author well-written technical and functional feature requirements and acceptance criteria for complex technical use cases.
• Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences
• High-integrity and ambition to relentlessly pursue the best possible product and service
• Demonstrated ability to think strategically, self-motivate, self-direct, and be flexible within a fast-paced environment
• Passion and desire for innovating exciting new products
• Bachelor’s degree or equivalent work experience

RESPONSIBILITIES

• Own and maintain the legacy payment tech stack while building a clear vision for the future and the cutover strategy to get there.
• Manage relationships with multiple stakeholder group as the product manager for payments.
• Deliver new capabilities such as ML logic and dynamic routing strategies
• Strong understanding of new payment innovations and interest in cash apps, crypto, etc.
• Maintain close partnership with the lease platforms, data engineering, and business intelligence teams.
• Take lead on establishing fraud controls and best practices for balancing risk mitigation while maintaining ideal consumer experiences.
• Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results.
• Manage the product backlog to ensure the highest business value is being delivered to our customers.
• Author technical feature requirements in the form of user stories and acceptance criteria for varying business use cases.
• Produce and lead go-live release communications that inform a diverse set of partners and/or users of new features and/or changes.
• Present roadmaps, complex ideas and features to a broad audience effectively.

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