Job Overview
JOB DETAILS
REQUIREMENTS
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HS Diploma or GED
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3+ years working in document outsourcing or legal industry preferred
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Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
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Strong initiative required; ability to work independently with minimal direct supervision
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Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
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Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
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Excellent skills in spelling, grammar, punctuation, sentence structure and proofreading
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Ability to organize and prioritize multiple assignments
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Ability to excel under pressure within established timeframe and provide quality work product
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Possess strong communication, interpersonal, teamwork and customer service skills
RESPONSIBILITIES
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Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
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Prepare and edit complex documents, spreadsheets, charts
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Provide coordination and administrative support for special projects
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Efficient handling of time sensitive and confidential materials
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Perform document diagnostic activities related to troubleshooting documents inconsistencies
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Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required
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Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
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Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applications
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Provide feedback and insight into each team member’s performances when requested
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Promote and encourage teamwork, confidence, and positive attitudes
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Provide directions, instructions, and guidance to the team
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Assist with reviewing re-works or poor job outputs from team members
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