Sales Operations Administrator

Job Overview

JOB DETAILS

REQUIREMEJNTS

• 3+ years of experience in sales operations, sales support, customer service, or related administrative functions
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Familiarity with contract management tools (e.g., DocuSign) and CRM systems
• Strong communication and collaboration skills
• Detail-oriented and analytical, with a commitment to accuracy and process improvement
• Able to work independently and cross-functionally in a remote environment

RESPONSIBILITIES

• Support the sales team by managing and coordinating administrative tasks throughout the Order-to-Cash process
• Facilitate contract workflows using DocuSign and ensure timely completion of documentation
• Manage required paperwork and communication with channel partners to ensure alignment and accuracy
• Assist with internal processes related to cash closeout in collaboration with Windsor
• Maintain accurate and timely records of customer information, contracts, and sales documentation using our client’s tools and systems
• Coordinate with internal stakeholders to support customized product offerings and pricing setup
• Collaborate with sales, marketing, and customer satisfaction teams to ensure seamless support across departments
• Manage the entry of channel partner sales orders and ensure accuracy by resolving questions or discrepancies through proactive communication and cross-functional collaboration
• Use internal systems and platforms effectively to track progress and ensure data integrity
• Stay informed on internal process changes and provide feedback for continuous improvement in sales operations

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