Job Overview
JOB DETAILS
REQUIREMENTS
- Experience in childcare, education, or customer service (preferred)
- Strong communication and organizational skills
- Empathy, reliability, and patience when interacting with families and caregivers
- Comfort using technology, email, and scheduling systems
A positive, proactive mindset and commitment to high-quality care
RESPONSIBILITIES
- Respond promptly and kindly to caregiver and family calls, texts, and emails
- Schedule and confirm shifts using our care management platform (WellSky)
- Support families with empathy, clear communication, and problem-solving
- Maintain accurate records and documentation for all scheduling activity
- Work collaboratively with the Safe at Home team to ensure a strong fill rate
- Handle challenges calmly and professionally, with compassion and care
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : PHILPOTT & BAKER SERVICES LTD
