Job Overview
JOB DETAILS
REQUIREMENTS
High volume customer service skills
– Organization/Prioritization
– Time management
– Knowledge of Google Suite apps
RESPONSIBILITIES
– Managing PS email aliases
– Reviewing PS requests for required information/documentation
– Securing appropriate engineer to perform work requested
– Managing engineer calendars
– Issuing required dispatch tickets to engineers
– Communicating with coordinators/engineers as required
– Record keeping
– Additional tasks as required
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