Job Overview
JOB DETAILS
REQUIREMENTS
- Prior open enrollment experience preferred
- Pass a required assessment within the training period
- Typing 40 wpm
- Must be proficient in computer skills/typing skills
RESPONSIBILITIES
- Proficiency in Excel. Formula knowledge is not required , but the system used daily is similar to Excel in functionality.
- Demonstrated ability to work independently and efficiently assimilate new processes with minimal guidance.
- Strong analytical thinking skills with a deep-dive approach to problem solving and excellent attention to detail.
- 3 – 5 years of experience in medical insurance billing, coding or customer care.
- Solid understanding of medical insurance benefits, including deductibles-pays, and coverage structures.
- Ability to follow multi-step directions and navigate multiple programs and systems.
- Problem solving/Critical thinking skills while independent in a virtual environment (Enrollment, refund decision making-Open Enrollment/Membership it is very detail oriented: eg: Adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, terminations, newborn adds, name & dob mismatches, interpreting applications and uploading the correct information.)
- Attention to detail
- Comfortable with remote computer learning. WFH experience is preferable. The ability to learn easily in a team environment is important.
- Able to accept constructive criticism
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Employer : Mandres Investments (UK) Ltd
