Privacy Advisor

Job Overview

JOB DETAILS

REQUIREMENTS

• 2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support
• Demonstrated ability to execute at scale, such as processing large volumes of tickets, data entries, investigations, chargebacks, or order fulfillment
• Strong critical thinking and problem-solving skills, with proven attention to detail in high-volume, accuracy-sensitive work
• Clear and confident communicator, both verbally and in writing, able to explain complex issues simply and persuasively
• Proficiency with G Suite tools (Gmail, Google Sheets, Docs, etc.) and experience working in Jira or similar ticketing systems
• Adaptable and resilient, thrives in a fast-paced, constantly evolving environment
• Passion for learning, with the ability to quickly grasp new processes, tools, and industry concepts

RESPONSIBILITIES

• Protect our client’s members’ privacy by finding and removing personal information across a wide range of online sources
• Investigate and troubleshoot adversarial “problem sites,” applying critical thinking and creative strategies to ensure successful removals from data brokers
• Maintain detailed case documentation in Jira and internal systems, ensuring progress is transparent and auditable
• Identify and escalate patterns in site behavior, member issues, or internal tooling gaps, providing actionable feedback to Team Leads and Managers
• Collaborate cross-functionally with Product, Engineering, and Customer Success to propose and drive operational improvements
• Support ad-hoc data removal requests and contribute to refining internal playbooks, SOPs, and tooling enhancements
• Continuously evaluate and improve processes, advocating for efficiency and accuracy across the Privacy Advisor workflow

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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