Physician Care Liaison

Job Overview

JOB DETAILS

REQUIREMENTS

• Education: Bachelor’s degree in Healthcare Administration, Business, Marketing, or a related field.
• Experience: 3-4 years in physician liaison, KOL management, or similar healthcare roles, with a proven track record of building professional relationships.
• Exceptional interpersonal and communication skills, with the ability to engage diverse stakeholders.
• Strong organizational and project management abilities, with attention to detail.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Knowledge of healthcare regulations (e.g., HIPAA, CMS) is a plus.

RESPONSIBILITIES

• Relationship Management: Build and nurture trusted relationships with KOLs, addressing inquiries promptly and fostering collaboration to advance our client’s mission.
• Activity Coordination: Organize and oversee KOL participation in webinars, training sessions, conferences, and advisory meetings, ensuring alignment with contractual agreements and organizational goals.
• Strategic Communication: Facilitate meetings between KOLs and internal teams to share updates on clinical research, product developments, and training initiatives, driving alignment with our client’s objectives.
• Compliance & Documentation: Maintain meticulous records of KOL and clinic activities, conducting quarterly compliance reviews and internal audits to ensure adherence to regulatory and contractual standards (e.g., HIPAA, CMS, Joint Commission), and provide training on compliance protocols to clinic staff.
• Cross-Functional Collaboration: Partner with marketing, clinical, and operations teams to integrate KOL expertise into educational content, strategic initiatives, and clinic operations.
• Recognition & Follow-Up: Acknowledge KOL contributions through timely, professional communication, reinforcing their value to our client’s network.

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