Job Overview
JOB DETAILS
REQUIREMENTS
- High school diploma or GED required.
- Proficient in Smartsheet and Microsoft Office Suite, including Word, Excel, and Outlook.
- Ability to effectively communicate information to clinicians and management.
- Good problem-solving and analytical skills, along with effective listening skills.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved promptly and professionally.
- Ability to work overtime when needed.
- Previous payroll experience preferred
- Ability and desire to work on a team with the common goal to pay our clinicians accurately and on time
- Ability to prioritize and manage multiple tasks/assignments with consistency while meeting deadlines and being detail-oriented.
- Ability to make independent decisions using exceptional judgement.
RESPONSIBILITIES
- Timely and accurately compile, record, and process manual and electronic timesheets along with facility timekeeping reports weekly. Review hours and pay data and detect and reconcile payroll timesheet discrepancies.
- Consistently meet daily and weekly deadlines.
- Correspond via text, email, and telephone with clinicians regarding payroll issues.
- Research payroll questions/issues while seeking to understand the root causes and communicating recommendations for process improvement.
- Follow policies and procedures to maintain payroll compliance laws.
- Maintain clinician confidence and protect payroll data by keeping information confidential.
- Act as a resource or subject matter expert for our internal collaborators, including mentoring our new Payroll Specialists.
- Other duties as assigned.
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