Job Overview
JOB DETAILS
REQUIREMENTS
- Have basic understanding of our client’s kiosk
- Strong written and verbal communication skills
- Acute attention to detail and high regard for quality
- Strong multitasking skills
- Collaborative attitude to improving quality and efficiency through process change
- Goes the extra mile to ensure a great experience for the customer
- Have experience working in a high call volume position
- Experience using Jira, Twilio, and Google Suite a plus
RESPONSIBILITIES
- Route and manage live field service jobs to kiosks to ensure on-time and quality performance
- Identify and monitor ongoing service performance of kiosk and interact with service professionals and the customer support team to solve problems as they arise
- Remotely troubleshoot kiosk hardware issues
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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