Job Overview
JOB DETAILS
REQUIREMENTS
- Minimum of 2-years of recent experience processing conventional mortgage loans.
- Must reside in a state in which Equity Resources is currently licensed.
- Must have experience supporting multiple loan officers/originators.
- Must have experience working in the Encompass LOS.
- Ability to handle up to 30 client loan files simultaneously.
- Work independently with minimal supervision, applying sound judgment and attention to detail.
- Organized and thorough in gathering borrower information, verifying documents, and managing files from preapproval to closing.
- Strong interpersonal skills with the ability to build trust and communicate effectively with borrowers, team members, and third-party vendors.
RESPONSIBILITIES
- Throughout the mortgage process, serve as a primary point of contact by answering phone calls and providing timely updates to internal and external customers.
- Manage and process up to 30 client loan files simultaneously using internal systems, keeping accurate documentation for each loan.
- Monitor loan progress and follow up on outstanding items to ensure timely completion of the loan package.
- Order and follow up on third-party items such as title, VOEs, VODs, insurance, and appraisals.
- Pulling Credit Bureaus and working with the Credit Bureau to update customer accounts.
- Ensure all loan packages are complete and compliant before submitting to underwriting.
- Following up with the underwriter for approvals and work on conditions.
- Supporting the Company’s strong relationship of “Raving Fan Service” culture through on-going customer contact, quality customer service, and superior product knowledge.
- Adhere to company policies, procedures, and ethical standards.
- Perform additional duties as needed to support individual loan files and team goals.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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