Mortgage Closing Assistant

Job Overview

JOB DETAILS

REQUIREMENTS

• 1–3 years of experience in mortgage Closing and/or Funding; familiarity with pipeline flow from CTC through funding.

• Proficiency with LOS Encompass (strongly preferred) and Microsoft Office (Excel, Outlook, Word).

• Exceptional attention to detail with strong written, verbal, and analytical skills.

• Proven ability to manage multiple priorities and deadlines in a fast‑paced setting.

• A collaborative communicator who partners effectively across cross‑functional teams.

• Committed to confidentiality and privacy of customer and employee information.

• An active listener who adapts to changing timelines and requirements.

• Strong problem-solving skills with a bias for action and follow‑through.

• Willing and able to work overtime as needed to meet critical deadlines.

• Demonstrates respect, integrity, and accountability; keeps commitments and upholds organizational values.

RESPONSIBILITIES

• Assign loan files to Closers and Funders, balancing workload and timelines to meet SLAs.

• Manage readiness with Processing and follow up when files are not ready to assign, escalating risks as appropriate.

• Assist with Missing Seller CD uploads to ensure complete and accurate closing packages.

• Support outstanding conditions after funding, coordinating resolution with internal and external partners.

• Communicate proactively with all parties (internal teams and external partners) to provide timely updates and respond to inquiries.

• Provide administrative support to the Closing and Funding teams to maintain workflow efficiency.

• Perform other duties as assigned, adapting to changing priorities in a busy lending environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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