Job Overview
JOB DETAILS
REQUIREMENTS
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Corporate/Business travel industry experience in client account management
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Experience implementing & managing large market/ global corporate travel clients
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Thorough knowledge of business travel management
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Thorough knowledge of travel industry technology
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Ability to travel domestically & internationally
RESPONSIBILITIES
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Be responsible for the coordination of all central communication across regions both BCD Travel and client’s global initiatives or interests
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Formulate and manage multi-national business plan with client with the goal of increasing revenues, decreasing cost, better utilizing assets and reducing risk of client attrition
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Create and manage business improvement plans, as required
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Oversee the implementation of new business, working closely with global implementation team to ensure customer expectations are met
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Negotiate client contract terms and manage to all contractual terms
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Identify opportunities to use global technology tools and new processes
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Communicate customer operations requirements to all owned, partner and affiliate servicing locations
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