Job Overview
JOB DETAILS
REQUIREMENTS
- 8+ years of experience in technical documentation, and/or developer outreach for a developer audience
- 2+ years of experience managing a team of writers
- 2+ years of experience driving technical documentation projects and authoring tools
- Experience organizing content in a logical flow
- Demonstrated experience in comprehensive technical documentation, proofreading, and editing
- Experience partnering with Engineering leadership to establish priorities, strategy, and communicate regular updates on documentation initiatives
- Proficiency in technical documentation across multiple programming languages based on an understanding of coding and object-oriented design principles
- Experience defining, measuring, and being accountable for key metrics and performance indicators around the effectiveness of documentation
RESPONSIBILITIES
- Manage a team to create engaging and effective documentation for external application developers
- Partner with Engineering and other cross-functional leadership to establish priorities, strategy, and communicate regular updates on documentation initiatives
- Manage expectations of all interested parties: define clear schedules with key deliverables and milestone dates, identify and communicate risks and adjustments to the overall documentation deliverables
- Develop and implement key performance indicators to track progress to key metrics and goals
- Hire and develop new documentation team members
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