Development & Events Assistant

Job Overview

JOB DETAILS

REQUIREMENTS

• 1–2 years of experience in an administrative, coordination, or events support role, preferably in a nonprofit or similar environment.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Clear written and verbal communication skills.
• Comfort working with digital tools including:
• Google Workspace (Docs, Sheets, Slides, Drive)
• CRM platforms (Salesforce experience is a plus, but not required)
• High attention to detail and accuracy in data entry and documentation.
• Ability to work independently in a remote setting while taking direction and following established processes.
• Passion for humanitarian work and alignment with PAMA’s mission to support healthcare in Palestine.

RESPONSIBILITIES

• Provide administrative support to the Director of Development, including:
• Calendar management, scheduling calls and meetings
• Preparing agendas and meeting materials
• Taking notes and capturing action items
• Following up on assigned tasks and deadlines
• Maintain organized digital filing systems, Google Drive folders, and shared documents for the Development department.
• Support preparation of donor lists, briefing notes, and basic internal reports using existing templates
• Log new leads in the CRM (e.g., Salesforce) and help keep donor and contact records accurate and up to date.
• Send follow-up emails using approved templates after events, meetings, and introductions, as directed by the Director of Development or Donor Relations team.
• Track action items and next steps related to donor meetings, calls, and pledges, and send reminders to relevant staff.
• Support preparation and sending of acknowledgments and thank-you messages using pre-approved content.
• Assist the Events team with logistics for fundraising dinners, webinars, mosque activations, and other community events, including:
• Collecting and organizing guest lists and RSVPs
• Coordinating basic venue and vendor information
• Preparing and updating event checklists and timelines
• Supporting creation of name tags, sign-in sheets, and materials
• Support post-event follow-up:
• Consolidate attendance data and donation information provided by Events and Finance
• Update CRM records and tracking sheets
• Support sending post-event follow-up emails using templates
• Coordinate simple travel and accommodation logistics for key staff or speakers when requested.
• Enter and update records in PAMA’s CRM and shared trackers, including:
• Donor contact details
• Event attendance and engagement notes
• Basic campaign data and follow-up status
• Maintain shared calendars for Development and Events (key deadlines, event dates, major campaigns).
• Prepare simple summary tables or lists (e.g., donors by state, invite lists, follow-up lists) using existing reports and tools.
• Help circulate information, timelines, and reminders between Development, Events, and Communications teams as directed.
• Share finalized content, links, and lists from Development and Events with Communications for posting or email scheduling.
• Schedule internal coordination calls, send calendar invites, and share notes afterward.
• Ensure that shared assets and documents for campaigns or events are filed in the correct locations and accessible to relevant staff.
• Assist with basic vendor communication (e.g., requesting information, confirming receipt of materials) as requested by the Director of Development or Events team.
• Support budget tracking for events by updating simple spreadsheets with expenses provided by Finance or Events.
• Perform other administrative tasks as assigned to support Development, Events, and donor-facing work.
• Other duties as assigned by management

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