Job Overview
JOB DETAILS
REQUIREMENTS
- Previous experience in a call center or customer service environment is preferred.
- Bilingual or multilingual abilities are a plus, particularly in English and other languages.
- Strong communication skills with the ability to engage with diverse clientele effectively.
- Proficiency in computer skills, including data entry and Microsoft Office applications.
- Experience in sales or client services is highly desirable.
- Ability to analyze customer needs and provide tailored solutions.
- Typing skills that enable efficient documentation of customer interactions. Join us in delivering exceptional service while contributing to our sales goals!
RESPONSIBILITIES
- Provide outstanding customer service through various channels including phone, email, and chat.
- Assist customers with inquiries, product information, and order processing.
- Conduct outbound calls to potential clients to promote products and services.
- Maintain accurate records of customer interactions and transactions through data entry.
- Handle cash transactions accurately and efficiently when necessary.
- Collaborate with team members to enhance client services and improve customer satisfaction.
- Utilize Microsoft Office applications to manage customer information and reports.
- Demonstrate effective phone etiquette while managing high call volumes.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Mandres Investments (UK) Ltd
