Job Overview
JOB DETAILS
REQUIREMENTS
- Proficient in English; multilingual or bilingual skills are a significant advantage.
- Previous experience in sales or customer service, preferably in a call center environment.
- Strong phone etiquette and excellent communication skills.
- Familiarity with data entry processes and computer skills necessary for daily operations.
- Ability to handle cash transactions responsibly and accurately.
- Typing proficiency with attention to detail for effective documentation.
- Strong analytical skills to assess customer needs and provide tailored solutions. Join us in delivering exceptional service while growing your career in a supportive environment!
RESPONSIBILITIES
- Provide outstanding customer support through various channels, including phone, email, and chat.
- Engage with customers to understand their needs and offer appropriate solutions or products.
- Conduct outbound calling to follow up on leads and maintain client relationships.
- Process customer orders accurately and efficiently while ensuring data entry is completed with precision.
- Handle cash transactions and maintain accurate records of sales activities.
- Utilize Microsoft Office applications for documentation and reporting purposes.
- Collaborate with team members to improve client services and enhance overall customer experience.
- Analyze customer feedback and provide insights for continuous improvement.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Mandres Investments (UK) Ltd
