Job Overview
JOB DETAILS
REQUIREMENTS
- At least 2 years of experience in a customer-facing or customer success role
- Bachelor’s degree in general studies or a related field, or an equivalent combination of education and experience.
- Exceptional customer services skills
- Excellent judgment, decision-making, problem-solving and analytical skills.
- Ability to balance client advocacy with company goals and objectives.
- Strong written and oral communication skills.
- Strong negotiation skills.
- Excellent attention to detail.
RESPONSIBILITIES
- Executes goals, strategies, and objectives for accounts.
- Develops and maintains long-term relationships with accounts, advocating on the client’s behalf internally and on the company’s behalf with accounts.
- Builds strong rapport with key decision-makers and influencers, expanding the company’s reach and influence within each account.
- Maintains an understanding of client business and supply chain in order to explore and develop opportunities to grow revenue and volume across account portfolios.
- Forecasts and tracks client account metrics.
- Ensures clients receive requested products and services in a timely fashion.
- Communicates client’s needs and requests to the broader organization, ensuring consistent services.
- Manages customer projects, ensuring successful completion on time and within budget.
- Oversee customers’ account maintenance, including order management, purchase order entry, and master data management.
- All other duties as requested by the supervisor.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#CrossChannelJobs#JobSearch
#CareerOpportunities#HiringNow
#Employment#JobOpenings
#JobSeekers
FacebookLinkedIn
Quick Job application form
Employer : Mandres Investments (UK) Ltd
