Job Overview
JOB DETAILS
REQUIREMENTS
- High School Diploma or equivalent
- One Year of prior Customer Service experience
- Excellent telephone skills and the ability to handle multiple daily telephone calls in a positive manner
- Ability to develop and maintain positive relationship with dealers, customers, subsidiaries, U.S. divisions, and outside service companies (banks, transportation companies, freight forwarders)
- Excellent verbal and written communication skills
- Ability to write legibly with correct spelling, grammar, and punctuation
- Ability to analyze situations and resolve problems (i.e., consolidate shipments from various suppliers and ensure documentation for export is correct)
- Effective working in teams to achieve the department’s objectives
RESPONSIBILITIES
- Review files, records, and other documents to obtain information to respond to requests.
- Obtain customers’ names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Coordinate billing with customers to request/receive purchase orders.
- Process purchase orders and order restock of inventory.
- Answer pricing and product inquiries.
- Prepare customer pricing proposals (quotes) for Company product lines.
- Assist in obtaining necessary information from the applicable system used for pricing and sales analysis, bid preparation, sales reporting, and special projects.
- Execute contract maintenance and inform customers of pricing contract changes
- Process emergency orders.
- Other duties as assigned
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Ausfintec (CY) Ltd
