Job Overview
JOB DETAILS
REQUIREMENTS
- High School Diploma or equivalent
- One to two years of customer service experience preferred
- Strong interpersonal skills
- Professional phone etiquette
- Proficient use of computer and software applications (Microsoft Office, Google Docs, Email)
- Exceptional grammar and punctuation
- Creative problem solving
- Knowledge of customer service principles and best practices. Ability to multitask. Ability to work in a team as well as independently
- Ability to telecommute:
- Quiet and distraction-free workspace
- Highly consistent internet connection to support VPN and VOIP. Lulus provides a stipend to pay for internet connectivity but you must have adequate infrastructure
- Work collaboratively within a supportive team environment
RESPONSIBILITIES
- Answer customer questions and assist them with order placement and site navigation through phone, chat, and email
- Assist customers with making purchasing decisions
- Resolve any customer issues in a timely, upbeat, and friendly manner
- Manually place new orders
- Field customer questions, concerns & problems
- Maintain a thorough working knowledge of the company’s products and relay this information to customers
- Develop rapport with customers
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Aqua Digital Rising
