Job Overview
JOB DETAILS
REQUIREMENTS
- You are a recent graduate from an accredited degree program or have 1-2 years of experience in real estate, admin support, data entry, logistic coordination, or similar fields.
- Comfortable working in a fast-paced, high volume environment and adhering to deadlines.
- Experienced with Google Workspace and Microsoft Office (Excel, Word), as well as data entry and manipulation.
- Organized multi-tasker with strong attention to details
- Tech-savvy and comfortable in a tech-forward work environment
- Supernatural email, Slack, and digital communication management skills
- Intelligent, honest, and ethical and able to handle confidential matters appropriately
- Six Sigma or other team and method process training (preferred but not required)
RESPONSIBILITIES
- Play a critical role in meeting service-level agreements (SLAs) and our client’s KPIs reliably and consistently.
- Maintain a high degree of customer service and integrity when interacting with customers, third parties, and internal partners.
- Work with internal and external partners to create effective processes and ensure that all documentation and selling systems are correctly established to meet deadlines effectively.
- Ensure that the transition of information and documents to the agent selling team is accurate, timely, and meets our client’s standards to maximize “Day 1 sales” and ongoing salability of assets.
- Manage and execute on administrative tasks and all duties associated with getting an asset ready to list and remain actively listed.
- Order, schedule, coordinate and close out 3rd party services vendors based on SLAs and asset conditions for listing.
- Monitor and ensure that 3rd party services vendors and internal partners deliver to critical milestone dates.
- Answer and respond to inbound calls and emails promptly to ensure no communication is overlooked.
- Prioritize and multi-task while maintaining multiple open transactions in different stages of the listing life cycle.
- Demonstrate the ability to multi-task and problem-solve in a fast-paced environment.
- Collaborate with all departments to address inquiries and requests from clients, internal team members, and third parties.
- Contribute to our client’s ongoing success and use your experience and influence to proactively suggest improvements for operational processes, sale-ready and vendor processes, market preferences, and technical systems as needed via active contributions to our client’s Knowledge Management systems.
- Enjoy a work hard/ play hard environment
- Constantly seek opportunities to exceed expectations
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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