Channel Account Manager

  • Remote
  • Specialism : Account Mngr.
  • Post Date: August 8, 2025
  • Expires In : 34 Days
  • Apply Before: October 6, 2025
  • Applications 0
  • Views 584
Job Overview

JOB DETAILS

 

REQUIREMENTS

 

  • Prior proven experience in a Channel Sales or related role.
  • Evidenced experience in driving increased value to partners.
  • Experience in UC/CC Solution selling

 

RESPONSIBILITIES

 

  • Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need.
  • Drive and manage successful sales/channel marketing campaigns and events.
  • Set up and deliver product and/or service presentations and other actions to increase sales effectiveness.
  • Cross-sell and up-sell based on understanding of customer and business need.
  • Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall.
  • Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up.
  • Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing.
  • Own the indirect sales process from beginning of relationship through install.
  • Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns. Recruit new partners in your market through various sales activities, events, webinars, etc.
  • Handle move, add, change and disconnect service requests; address issues escalated from fellow team members.
  • Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance.
  • Develop progress and communications project status reports for management.
  • Track daily activity and monthly results, meeting assigned minimum sales quotas.
  • May provide informal support to less experienced team members.

 

Are you interested in this position?

 

 

 

Apply by clicking on the “Apply Now” button below!

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