Job Overview
JOB DETAILS
REQUIREMENTS
- Experience in staffing, scheduling, or care coordination (home care or healthcare labour hire strongly preferred).
- Excellent communication skills — clear, professional, and empathetic.
- Proven ability to stay calm and organized under pressure in a fast-paced environment.
- Computer proficiency (scheduling software, CRM/ATS, EMR systems, cloud-based tools).
- Meticulous attention to detail and strong follow-through.
- Knowledge of state non-medical home care rules (AZ, MA, MI) a plus (training provided).
RESPONSIBILITIES
- Take intake calls and complete non-clinical service assessments for new home care clients.
- Allocate and fill labour hire requests from hospitals, aged-care facilities, and clinics by matching available RNs, LPNs, and CNAs.
- Schedule and manage home care caregivers (companions, PCAs, HHAs) to ensure skill and availability match client needs.
- Monitor and update daily rosters; respond quickly to last-minute changes.
- Provide real-time support to field staff (caregivers and nurses) during shifts.
- Maintain accurate, detailed documentation to comply with Arizona, Massachusetts, and Michigan regulations.
- Communicate professionally with families, caregivers, and facility contacts to resolve issues and ensure satisfaction.
- Contribute to a team-oriented, fast-paced environment by collaborating with fellow coordinators and management.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Mandres Investments (UK) Ltd
