Job Overview
JOB DETAILS
REQUIREMENTS
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- Previous experience in administrative, scheduling, or customer service roles preferred but not required (training provided)
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities with attention to detail
- Ability to manage time effectively and work independently in a remote environment
- Reliable internet connection and suitable workspace for remote operations
RESPONSIBILITIES
- Schedule and confirm appointments between agents and clients through phone, email, or online systems
- Maintain and update agent calendars to ensure accurate availability and time management
- Respond promptly to client inquiries and appointment requests in a professional manner
- Send appointment confirmations, reminders, and follow-up communications
- Manage cancellations and rescheduling while minimizing downtime or conflicts
- Coordinate virtual meeting links or conference call details for remote consultations
- Document all communications, appointment details, and client notes in the scheduling system
- Work closely with agents to optimize appointment flow and ensure client satisfaction
- Assist with daily, weekly, and monthly scheduling reports
- Uphold confidentiality and professionalism in handling client and agent information
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Anticipate Fintech (HK) Ltd
