Agency Account Manager

Job Overview

JOB DETAILS

REQUIREMENTS

• 4–6 years of experience in account management, preferably within a creative or communication-focused agency
• Strong project management skills and attention to detail
• Excellent verbal and written communication abilities
• Ability to work cross-functionally and manage multiple priorities
• Comfortable navigating ambiguity and solving problems proactively
• Experience with SuiteProjects Pro by NetSuite or other project management software
• Bonus: Experience supporting executive communication, persuasive messaging, or developing visual narratives for business audiences

RESPONSIBILITIES

• Manage the development and delivery of presentation and communication assets
• Ensure all work aligns with client goals, brand standards, and quality expectations
• Maintain project timelines, budgets, and production schedules
• Coordinate feedback and revisions between clients and internal teams
• Maintain a working knowledge of client industries and communication challenges to support project relevance and impact
• Collaborate with senior account leaders to identify opportunities for account expansion and contribute to growth initiatives
• Help ensure internal teams are aligned with client expectations and project goals through clear communication and coordination
• Serve as the primary point of contact for assigned clients, ensuring timely and effective communication
• Lead client meetings, document next steps, and ensure follow-through on action items
• Translate client needs into clear, actionable briefs for internal teams
• Build trust with clients and identify opportunities to deepen the relationship
• Support strategic conversations by helping clients frame their communication challenges and aligning project goals with broader business objective

• Work with Project Managers to monitor project progress and proactively address risks or issues
• Support creative leads with scheduling, resource coordination, and production logistics
• Contribute to a collaborative and positive team culture
• Identify and escalate project risks or issues early, collaborating with project managers and account leads to resolve them effectively
• Track project metrics and support post-project evaluations
• Participate in process improvement initiatives and support agency operations
• Support administrative tracking of project milestones and documentation to ensure visibility and accountability

• Achievement of billability targets
• Delivery of high-quality work that meets deadlines and client expectations
• Strength of client relationships and feedback
• Effective collaboration with internal teams
• Contributions to operational efficiency and continuous improvement

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs#JobSearch
#CareerOpportunities#HiringNow
#Employment#JobOpenings
#JobSeekers
FacebookLinkedIn