Account Manager, Legal

Job Overview

JOB DETAILS

REQUIREMENTS

• Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
  • 2+ year of professional experience in client-facing account management.
  • 1+ year of working with legal clients preferred.
  • Proven track record of upselling and growing client accounts.
  • Proven ability to manage client relationships, understand their needs, and deliver results.
  • Experience working with cross-functional teams to execute client strategies.
• Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
  • Excellent attention to detail, with a keen understanding of budget constraints and project management
  • Exceptional communication and relationship-building skills to foster trust with clients.
  • A proactive approach to problem-solving and managing client expectations.
  • Ability to multitask, prioritize, and perform well under pressure.
  • Eagerness to learn new tools, platforms, and industry best practices.

RESPONSIBILITIES

• Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
• Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts.
• Team Collaboration: Work closely with internal teams, including the Director of Marketing, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

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